You’ve Got Questions, We’ve Got Answers.

  • Door Direct is a logistics specialist in Atlantic Canada. By offering smarter delivery services, fulfilment and marketing to help grow your business.

    Delivering your products to your customers and helping scale your business in Atlantic Canada with customized fulfilment, including reverse logistics and real-time tracking for your customers.

  • It’s as easy as 1, 2, 3!

    First, reach out to our team to register your business with Door Direct.

    Second, set up an appointment with one of our specialists to complete your account.

    Third, create and manage your delivery, logistics and marketing services through our intuitive Door Direct portal or by using our easy-to-use dashboard.

  • Once your account is set up with us and we better understand your needs, we will tailor the experience based on your needs. You can drop off your parcels at our main flagship distribution centre located in Bedford (Bluewater), one of our hub locations across the region, or we can pick them up directly from your location.

  • At Door Direct, we redefine the shipping experience with a commitment to speed, precision, and most of all - local reach. Our extensive network, latest technology, and focus on customer satisfaction set us apart from the big brands.

  • We specialize in Atlantic Canada, covering destinations from St. John's to Halifax, Yarmouth to Sydney, Charlottetown to Corner Brook and everywhere between and our drivers know these areas like the back of their hands, thanks to years of experience driving them 52 weeks a year. To find out if you’re in our coverage area, shoot us a message!

  • Door Direct prides itself on being fast. So fast we even beat the sunrise. Imagine waking up and your package has already arrived? No more waiting all day. With our sophisticated, tech-driven network, we get your package to your customer quickly and efficiently.

  • Our efficiency is driven by cutting-edge technology and streamlined processes. From automated sorting systems to optimized routes, we ensure your shipments move seamlessly through our logistics ecosystem. Saving time, saving money and saving your carbon footprint by using a network of vehicles already on the road.

  • We make order tracking as smooth as possible via our dashboard as part of your account, you can also enter your tracking number here.

  • Shipping Rates are based on your specific requirements. Our team will work with you to find a strategy that makes your customers happy and won’t break the bank.

  • Our logistics technology suite provides real-time tracking for your delivery, with updates every step of the way. If for whatever reason we anticipate a delay (be it weather or some other factor) a notification is sent to both the customer and merchant, along with real-time updates on next steps to resolve the issue.

  • Door Direct is both a new brand and an experienced logistics provider, evolving out of Atlantic Canada’s No. 1 news provider – SaltWire. That experienced network of delivery drivers previously distributed solely newspapers and flyer packages to every nook and cranny in the region. We’ve taken that experienced fleet and adapted it to provide a world-class parcel delivery service too.

  • Not at all! Our fleet can handle a wide variety of packages big and small. Want to find out if we’re the right fit? (We’re pretty sure we are) – submit a question or send us an email today!

  • Absolutely! Door Direct is more than a shipping company – we're your small business logistics ally. Our tailored solutions cater to businesses of all sizes, from local vendors looking to reach a wider audience to national chains looking to reach their customers more, well, directly.

  • Your privacy is our priority. Our tracking system puts security first, protecting your shipment details from unauthorized access every step of the way. Track with confidence, knowing that your information is in safe hands. SOC 2 certified hands!

  • For any inquiries or assistance, feel free to reach out to our customer support team through the contact information provided on our website or visit our Contact Us page.